Terms of service
Last updated: 13 July 2026
1. About Us
This website, nutriherbmy.co (the "Website"), is owned and operated by NUTRICARE LIMITED ("the Company", "we", "us", "our"), a limited company incorporated under the laws of the Hong Kong Special Administrative Region, with Business Registration Number 80743731-000-07-26-9 and registered address at Unit 2904-05, 29/F, Universal Trade Centre, 3 Arbuthnot Road, Central, Hong Kong.
2. Acceptance of Terms
By browsing, accessing, or placing an order through this Website, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please discontinue use of the Website.
3. Eligibility
You must be at least 18 years of age and legally capable of entering into a binding contract to purchase from this Website. If you are under 18, you may only use this Website with the consent and supervision of a parent or legal guardian.
4. Nature of Products — Important Notice
4.1 The products sold on this Website are health supplements / dietary supplements. They are not medicines and are not registered as pharmaceutical products.
4.2 No description, image, or customer testimonial on this Website constitutes medical advice, and nothing on this Website should be interpreted as a claim to diagnose, treat, cure, or prevent any disease or medical condition.
4.3 Results vary from person to person and depend on individual constitution, lifestyle, diet, and manner of use. We do not guarantee any specific outcome.
4.4 If you are pregnant, breastfeeding, taking prescription medication, suffering from any medical condition, or scheduled for surgery, you must consult a registered medical practitioner before using any product.
4.5 Keep products out of reach of children. Discontinue use immediately and seek medical attention if any adverse reaction occurs.
5. Product Information and Pricing
5.1 We make reasonable efforts to ensure product descriptions, images, and prices are accurate, but we do not warrant that they are error-free. Actual product colours may differ slightly from those shown on your screen.
5.2 All prices are displayed in Hong Kong Dollars (HKD) and are inclusive of any applicable taxes. Shipping fees and international duties are charged separately — see our Shipping Policy.
5.3 We reserve the right to change prices, update, or discontinue products at any time without prior notice. The applicable price is the one displayed at the time you place your order.
5.4 If a product is listed at an obviously incorrect price due to system or human error, we reserve the right to cancel the affected order and issue a full refund.
6. Orders and Payment
6.1 Submitting an order constitutes an offer to purchase. A contract is formed only once we have confirmed the order and successfully received payment.
6.2 We reserve the right to refuse or cancel any order where: the product is out of stock; the price was listed incorrectly; the transaction is suspected to be fraudulent; payment verification fails; or the delivery address falls outside our shipping coverage.
6.3 Payments are processed by third-party payment service providers. We do not store your full card details.
6.4 You are responsible for ensuring that all payment and delivery information you provide is true, accurate, and complete. We accept no liability for delays or losses caused by incorrect information supplied by you.
7. Returns
Returns, exchanges, and refunds are governed by our Returns & Refund Policy, which forms part of these Terms & Conditions.
8. Intellectual Property
All content on this Website — including text, images, logos, trademarks, designs, video, and layout — is the property of the Company or its licensors and is protected by Hong Kong and international copyright law. No content may be reproduced, republished, modified, or used commercially without our prior written consent.
9. Acceptable Use
You agree not to:
- use the Website for any unlawful, fraudulent, or harmful purpose;
- attempt to gain unauthorised access to our systems, servers, or databases;
- upload viruses, malicious code, or otherwise interfere with the operation of the Website;
- use automated tools (scrapers, bots) to harvest content from the Website;
- impersonate any person or provide false information.
10. Limitation of Liability
10.1 To the maximum extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, special, or consequential loss (including loss of profit, loss of data, or business interruption) arising from your use of, or inability to use, this Website or its products.
10.2 In no event shall our total liability in respect of any order exceed the amount actually paid by you for that order.
10.3 Nothing in these Terms excludes or limits any statutory right that cannot lawfully be excluded under Hong Kong law, including rights under the Sale of Goods Ordinance (Cap. 26) and the Control of Exemption Clauses Ordinance (Cap. 71).
11. Third-Party Links
This Website may contain links to third-party websites. We do not control those sites and accept no responsibility for their content, privacy practices, or accuracy.
12. Changes to These Terms
We reserve the right to amend these Terms at any time. Amended Terms take effect immediately upon publication on the Website. Continued use of the Website after publication constitutes acceptance of the amended Terms.
13. Severability
If any provision of these Terms is held to be invalid or unenforceable, that provision shall be severed to the minimum extent necessary and the remaining provisions shall continue in full force and effect.
14. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People's Republic of China. Any dispute arising out of or in connection with these Terms or any transaction shall be subject to the exclusive jurisdiction of the courts of the Hong Kong Special Administrative Region.
15. Contact Us
NUTRICARE LIMITED Registered Address: Unit 2904-05, 29/F, Universal Trade Centre, 3 Arbuthnot Road, Central, Hong Kong Business Registration No.: 80743731-000-07-26-9 Email: [service@nutriherbmy.co] Phone: [+852 5377 8834]